3. Account Registration and Security

To access certain features of Stackblink, you may be required to create an account by providing accurate, complete, and up-to-date information as requested during the registration process. You agree to:

• Provide truthful and accurate information about yourself or your organisation at all times.
• Maintain and promptly update your account information to keep it current, complete, and accurate.
• Keep your account login credentials, including your username and password, strictly confidential and not share them with any third party.
• Be fully responsible for all activities that occur under your account, whether authorised by you or not. You must notify us immediately if you suspect any unauthorised use of your account or any other security breach.

You acknowledge and agree that Stackblink Pvt. Ltd. is not liable for any loss or damage arising from your failure to safeguard your account credentials or from unauthorised use of your account.

We reserve the right to suspend, disable, or terminate your account at our sole discretion if we suspect any fraudulent, abusive, or illegal activity, or if you violate these Terms.

By registering an account, you consent to receive important communications from us regarding your account status, changes to the platform, updates to these Terms, and other relevant notices, which may be sent via email or other means.

4. Platform Use and Restrictions

When using the Stackblink platform and its Services, you agree to adhere strictly to the following usage guidelines and restrictions designed to maintain a safe, reliable, and lawful environment for all users:

• You shall use the platform only for the purposes explicitly permitted by Stackblink Pvt. Ltd., namely website hosting, full-stack hosting, CMS hosting, custom domain integration, SSL certificate provisioning, and object/bucket storage. Any use outside these parameters must have our prior written consent.
• You must not engage in any activities that could disrupt, damage, or impair the functioning of the platform or interfere with other users’ access or experience. This includes, but is not limited to, introducing viruses, malware, or any malicious code.
• You are prohibited from attempting to gain unauthorised access to any part of the platform, servers, or accounts of other users. Attempting to breach security protocols, hacking, or reverse engineering the software is strictly forbidden.
• You must not use our Services to host, upload, transmit, or distribute any content that is unlawful, offensive, defamatory, obscene, harmful, threatening, or infringes upon any third party’s intellectual property rights.
• Use of the platform for any fraudulent, deceptive, or illegal activity, including spamming, phishing, or sending unsolicited communications, is prohibited.
• You agree to comply with all applicable laws and regulations, including those relating to data protection, privacy, export controls, and intellectual property.
• Any attempt to circumvent or disable any security features or usage restrictions imposed by the platform will be considered a material breach of these Terms.

We reserve the right to monitor usage patterns, suspend or terminate accounts, or take any other necessary action to enforce these restrictions and protect the integrity of our platform.

5. Prohibition on Hosting Payment Gateway Platforms

The Stackblink platform must not be used to host, deploy, operate, or facilitate any website, application, or service that functions as a payment gateway, merchant acquiring platform, card data processor, or any similar system designed to handle credit/debit card transactions,, whether directly or indirectly.

This includes, but is not limited to, services that attempt to collect, store, transmit, process, tokenize, or route payment card data, even if such functionality is embedded within a broader platform. The deployment of such systems is strictly against Stackblink's policies, regardless of whether they are operational, in testing, or disguised under unrelated use cases.

We do not support or allow the development, testing, or production deployment of any payment gateway platform on Stackblink infrastructure under any circumstances. Any attempt to bypass this restriction — including disguising gateway functionality under non-payment modules or using proxy/obfuscation techniques — will be treated as a severe policy violation.

Stackblink is committed to maintaining a PCI DSS-safe hosting environment. To that end, any user or entity found deploying or attempting to deploy a payment gateway or similar financial processing infrastructure on our platform will face immediate account termination, permanent suspension of services, and may be subject to legal actionunder applicable cyber, financial, and data protection laws. We reserve the right to report such activities to regulatory or law enforcement authorities without prior notice.

We take platform security and compliance seriously. By using Stackblink, you acknowledge and agree to abide by this policy in full.

6. Services Offered

Stackblink Private Limited, through the Stackblink platform, provides a suite of hosting and related services designed to empower individuals, businesses, and organisations to deploy and manage their websites and applications with ease and security. Our primary Services include:

• Website Hosting: Reliable and scalable hosting solutions tailored to accommodate websites of various sizes and requirements.
• Full-Stack Hosting: Support for both frontend and backend components, enabling users to deploy complete web applications seamlessly.
• CMS Hosting: Specialized hosting environments optimised for popular Content Management Systems (CMS) to simplify website management.
• Custom Domain Integration: Assistance and support in linking your personalised domain names with hosted services for a professional online presence.
• SSL Certificates (HTTPS): Provision of secure sockets layer (SSL) certificates to ensure encrypted and secure communication between your website and its visitors.
• Object/Bucket Storage: Robust storage solutions for your files, media, and data with easy accessibility and management.

While we strive to provide uninterrupted, high-quality services, the nature of technology means that occasional maintenance, updates, or unforeseen interruptions may occur. We aim to keep our users informed and minimise any inconvenience during such periods.

We reserve the right to modify, enhance, or discontinue any service at any time, either temporarily or permanently, with or without prior notice, subject to the terms detailed later in this agreement.

7. Payment Terms

By subscribing to any paid Services offered on the Stackblink platform, you agree to pay all applicable fees as outlined at the time of purchase or subscription. Payments must be made in full and on time using the payment methods provided on the platform.

• All payments are non-refundable and non-cancellable once processed. By making a payment, you acknowledge and accept that you will not be entitled to any refund or cancellation, regardless of your use or non-use of the Services.
• We reserve the right to change the pricing, fees, or payment terms for our Services at any time, with reasonable prior notice communicated through the platform or via email. Any changes will not affect payments already made for the current billing period.
• If payment is not received by the due date, we reserve the right to suspend or terminate your access to the Services until payment is made in full.
• You are responsible for providing accurate billing information and ensuring your chosen payment method has sufficient funds to complete the transaction.
• In the event of any payment disputes, you agree to notify us promptly and cooperate in resolving the issue amicably.

All taxes, levies, or duties applicable on payments made under this agreement shall be your responsibility, unless otherwise stated.

8. Payment Security

At Stackblink Private Limited, we take your payment security seriously and strive to ensure a safe transaction experience on the Stackblink platform. However, please note that all payment processing is handled by trusted third-party payment gateways, and we do not directly manage or store your payment card or bank details.

• We provide a selection of secure and reputable third-party payment gateways for you to choose from when making payments. Please select the payment option you trust to ensure the safety of your financial information.
• While we endeavour to work with reliable payment partners, the security of your payment details is ultimately governed by the policies and safeguards of these third-party services. We do not have access to your complete payment information and thus are not responsible for any issues arising from their systems.
• We encourage you to carefully review the privacy and security policies of the payment gateways before completing any transactions.
• You are responsible for providing accurate payment details and ensuring that your accounts with the payment providers are secure.
• If you notice any unauthorized or suspicious charges, please contact your payment provider immediately and inform us so that we can assist you to the best of our ability.

By proceeding with payments on the Stackblink platform, you acknowledge and accept these conditions and agree to cooperate with us and the payment provider in resolving any payment-related concerns.

9. No Refund or Cancellation

At Stackblink Private Limited, we strive to provide the best possible Services through the Stackblink platform. However, please note that all payments made towards our Services are final and non-refundable.

• Once a payment has been successfully processed, it cannot be cancelled or refunded under any circumstances, including but not limited to changes of mind, dissatisfaction with the Services, or inability to use the Services.
• By making a payment, you expressly agree and acknowledge that you waive any rights to claim refunds or cancellations after the payment is confirmed.
• We strongly encourage you to review all details related to the Services, including pricing, features, and terms, before completing your purchase to avoid any misunderstandings.
• In case of disputes or concerns regarding your purchase, you are encouraged to contact our support team. While refunds are not provided, we will make reasonable efforts to resolve issues or provide alternative solutions within the scope of our policies.
• This no refund and no cancellation policy applies to all subscription plans, one-time purchases, add-ons, and any other fees charged through the Stackblink platform.
• Any promotional offers, discounts, or special pricing are also subject to this policy, and no refunds or cancellations will be entertained for transactions made under such offers.

By using our Services and making payments, you accept and agree to abide by this No Refund and Cancellation policy without exception.

10. Privacy and Data Protection

At Stackblink Private Limited, we value your privacy and are committed to protecting the personal and operational data you entrust to us while using the Stackblink platform. We understand the importance of responsible data handling and ensure that your information is treated with the highest level of care and confidentiality.

• We may collect and store certain data necessary for operating and improving our Services. This includes but is not limited to your name, contact details, billing information, and account usage data. However, we do not store sensitive payment information, such as full card details, on our servers.
• Any data collected is used solely for the purposes of service provision, customer support, transaction processing, account management, system security, and internal analytics. We do not sell or share your personal data with unauthorised third parties.
• By using our platform, you grant us permission to process your data in accordance with our Privacy Policy. Your data may be accessed only by authorised personnel or vendors who are bound by confidentiality agreements and who require it strictly for fulfilling their duties.
• We employ reasonable security practices and procedures to protect your personal and account-related data from unauthorised access, misuse, or loss.
• While we take every effort to maintain secure systems, users are also responsible for maintaining the confidentiality of their account login credentials and for all activity occurring under their account.
• If you suspect any unauthorised access or misuse of your data or account, you are advised to notify us immediately so that we can investigate and take appropriate corrective measures.

Use of our Services implies your acceptance of our data practices as described herein and in our Privacy Policy, which forms an integral part of these Terms & Conditions.

11. Data Storage and Loss

Stackblink Private Limited provides data storage as part of our hosting and related Services offered on the Stackblink platform. While we make every reasonable effort to safeguard your data, it is important to understand the limitations and responsibilities associated with digital data storage.

• We offer data storage solutions, including object/bucket storage, as part of our platform'sfunctionality. However, these services are provided on an “as-is” and “as-available” basis, without any guarantee of permanent retention, backup, or recovery.
• In the event of server crashes, system failures, hardware malfunctions, software errors, cyberattacks, or any unforeseen technical disruptions, there is a possibility of partial or complete data loss. Stackblink Private Limited shall not be held responsible or liable for any such data loss experienced by customers.
• Customers are solely responsible for maintaining their own data backups. We highly recommend that all users implement and maintain independent, regular backups of their critical data to avoid loss or disruption.
• In the unfortunate event of a system outage or crash, we cannot guarantee a specific timeframe for recovery or restoration of Services. The duration may vary depending on the severity and nature of the issue.
• Customers acknowledge and agree that their websites, services, or any digital applications hosted with us may become temporarily or permanently inaccessible during technical disruptions.
• We are not liable for any damages, losses, business interruptions, or reputational harm resulting from data unavailability or data loss under any circumstances.

By using our Services, you accept full responsibility for your own data security and acknowledge that Stackblink Private Limited is not liable for any direct or indirect loss of data stored on the Stackblink platform.

12. Service Availability and Uptime

At Stackblink Private Limited, we strive to maintain consistent availability and uptime of our Stackblink platform and related Services. However, due to the nature of digital infrastructure, absolute and uninterrupted service availability cannot be guaranteed.

• While we make every reasonable effort to ensure that our servers and systems are operational and available at all times, there may be instances of scheduled maintenance, emergency upgrades, server overloads, or unforeseen technical failures that may impact availability.
• During periods of scheduled maintenance or necessary updates, we may temporarily suspend services in order to improve security, upgrade performance, or resolve critical issues. We will make reasonable attempts to inform customers in advance, but this is not always possible, especially in emergency situations.
• In case of unscheduled downtimes or outages, customers may experience temporary unavailability of their websites, applications, databases, or storage systems hosted on our platform. Such disruptions may occur due to technical glitches, server crashes, cyberattacks, or external network failures.
• While we aim to restore services promptly in the event of any disruption, we do not commit to a fixed uptime guarantee, nor do we provide any service-level agreements (SLAs) unless explicitly mentioned in a separate contractual agreement.
• Customers agree and acknowledge that platform downtime, whether planned or unplanned, may result in temporary loss of access to their data and applications. Stackblink Private Limited shall not be held liable for any loss of revenue, business opportunity, or goodwill arising out of such downtimes.

By continuing to use our platform, you accept that while we take reasonable care to ensure availability, uninterrupted access to Stackblink services is not promised or guaranteed under these Terms.

13. Third-Party Dependencies

The Stackblink platform, operated by Stackblink Private Limited, may depend on various third-party tools, services, and integrations to deliver its core functionality. While we make every effort to choose reliable providers and integrations, the performance, reliability, and availability of these third-party services are not fully under our control.

• Our platform may rely on third-party vendors for critical components such as payment processing, content delivery networks (CDNs), DNS resolution, SSL certificate provisioning, analytics, domain registration, or other backend infrastructure. These external services are essential to delivering certain features and functionalities to our users.
• Since we do not own or operate these third-party platforms or systems, any disruption, limitation, downtime, or error arising from their end may directly or indirectly affect your use of our Services. Stackblink Private Limited will not be held liable for any damages, data loss, or service interruption caused by third-party issues.
• In some cases, these external service providers may update their own terms, pricing, or availability without notice to us or to our users. If such changes impact our platform’s performance or your service experience, we are not responsible for the consequences and will not be obligated to compensate or provide refunds.
• Customers are advised to review and stay updated with the policies and terms of any third-party services they rely on in conjunction with our platform, especially if using custom integrations.
• Our use of third-party services does not imply endorsement or guarantee of their functionality, availability, or security. Any third-party limitations, breaches, or discontinuations are outside our control.

By continuing to use the Stackblink platform, you acknowledge and accept that certain services are dependent on third-party providers, and Stackblink Private Limited cannot be held liable for any shortcomings or failures originating from those dependencies.

14. User Responsibilities

As a user of the Stackblink platform provided by Stackblink Private Limited, you agree to abide by a set of responsibilities that ensure a secure, respectful, and lawful environment for all users. Your actions and use of our Services must reflect honesty, integrity, and compliance with both our policies and applicable laws.

• You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any security settings. You must immediately inform us at support@Stackblink.com if you suspect any unauthorised access or breach of your account.
• You must ensure that all information provided to us, including registration and billing details, is accurate, current, and complete. Any intentional misrepresentation may lead to suspension or termination of your account.
• You are responsible for all activities carried out under your account, whether authorised by you or not. This includes content hosted, actions taken on the platform, and usage of our Services by your team or assigned users.
• You must use the Stackblink platform in a manner that is legal and consistent with applicable Indian laws and regulations. You shall not use the Services for any illegal, fraudulent, obscene, or harmful purposes.
• You are responsible for managing your own backups and maintaining copies of your data hosted on our platform. While we take precautions, we do not guarantee full data recovery in the event of a crash or data loss.
• It is your responsibility to stay informed about any changes to our policies or platform operations. Continued usage of the Services implies your acceptance of such updates.
• You must ensure that your use of the platform does not negatively impact the performance, security, or availability of services for other users.
• You agree not to resell, sublicense, or share your account or services unless explicitly authorised under a separate agreement with us.

By using our platform, you acknowledge and accept these responsibilities, and agree to use our services in a way that is lawful, secure, and respectful to the platform and its users.

15. Prohibited Activities

To maintain a secure, lawful, and ethical environment for all users of the Stackblink platform, Stackblink Private Limited strictly prohibits certain activities that may compromise the integrity of our services, disrupt other users, or violate laws and regulations.

As a user of our platform, you agree not to engage in any of the following activities:

• Illegal or Unauthorised Use: You must not use our platform or services for any unlawful purposes, including but not limited to spreading malware, phishing, distributing pirated content, promoting hate speech, or violating any applicable Indian or international laws.
• Infringement of Intellectual Property: Uploading, hosting, or distributing content that infringes upon the intellectual property rights of others (such as copyrighted materials, trademarks, or trade secrets) is strictly forbidden.
• Security Breaches and Exploits: You may not attempt to gain unauthorised access to other users’ accounts, servers, databases, or to our internal systems. Activities such as hacking, probing, scanning, or exploiting vulnerabilities are strictly prohibited.
• Resource Abuse: You shall not overload our servers through excessive consumption of bandwidth, CPU, memory, or storage that affects the performance or stability of the platform for other users.
• Spamming or Unsolicited Messaging: Using our platform to send mass, unsolicited messages (spam), or to conduct deceptive advertising or promotions is not allowed.
• Hosting Harmful or Offensive Content: Content that is obscene, defamatory, abusive, promotes violence, harasses individuals, or incites discrimination based on race, gender, religion, or caste will not be tolerated.
• Resale or Sub-licensing Without Permission: Unless agreed in writing, you may not resell or sub-license our services, accounts, or features to third parties.
• Use of Automated Scripts: Using bots or scripts to interact with our platform in ways that mimic human behaviour, bypass rate limits, or scrape data is not permitted.
• Interference With Platform Operations: You may not attempt to disrupt the functioning of our platform through denial-of-service attacks (DDoS), reverse engineering, or any other activity intended to destabilise our infrastructure.

Violation of any of these prohibited activities may result in immediate suspension or permanent termination of your account and access to our services. We also reserve the right to cooperate with law enforcement and legal authorities as required under applicable laws.

By using Stackblink, you agree to conduct yourself responsibly and ethically at all times.

16. Account Suspension and Termination

Stackblink Private Limited reserves the full right to suspend or permanently terminate your Stackblink account under specific conditions, to protect the integrity of our platform, services, and other users. This clause outlines the circumstances, procedures, and consequences related to account suspension and termination.

Situations That May Lead to Suspension or Termination:

• Violation of Terms: If you are found to be in breach of any terms outlined in this agreement—including but not limited to prohibited activities, unauthorised access, misuse of resources, or infringement of intellectual property—your account may be suspended or terminated without prior notice.
• Illegal or Harmful Use: If your account is used for unlawful, abusive, fraudulent, or malicious purposes (e.g., phishing, spreading malware, hate speech, or hosting prohibited content), we reserve the right to immediately disable access to your services.
• Payment Issues: If you fail to make timely payments, or if we detect suspicious or unauthorised transactions, we may suspend your access until the matter is resolved.
• Security Risk: If your account is compromised or becomes a threat to the security or stability of our platform, we may suspend your services to protect other users and our infrastructure.

Suspension Procedure:

• In cases where immediate action is not required, we may send a prior warning via email along with an opportunity to rectify the issue.
• In serious cases involving risk, abuse, or clear violation of terms, we may suspend or terminate your account without advance notice.
• During suspension, your access to the dashboard, hosted content, and associated services may be fully or partially restricted.

Termination Consequences:

• Termination will result in complete loss of access to your account and all data associated with it.
• We may, at our sole discretion, delete all data and content hosted under your account after termination.
• Any payments made before termination will not be refunded, as per our No Refund or Cancellation policy.

No Liability Clause:

Stackblink Private Limited will not be liable for any loss of data, downtime, or business disruption that occurs due to account suspension or termination. It is your responsibility to maintain regular backups and adhere to the terms.

By continuing to use our platform, you acknowledge and accept that your access may be suspended or terminated if you do not comply with these terms.

17. Right to Modify or Discontinue Platform

Stackblink Private Limited reserves the absolute and unconditional right to modify, suspend, or permanently discontinue any part of the Stackblink platform, including but not limited to its services, features, interfaces, plans, pricing, or accessibility, at any time, with or without providing prior notice.

Platform and Service Modifications:

We may, at our sole discretion:

• Add or remove features,
• Update the user interface or experience,
• Alter service plans and pricing structures,
• Upgrade backend technologies or hosting infrastructure,
• Introduce or withdraw support for specific tools or integrations.

Such modifications are generally made to improve performance, adapt to legal or technical requirements, enhance user experience, or streamline our operations. However, you acknowledge and agree that such changes may temporarily or permanently affect the way you use our platform.

Temporary Suspension:

There may be occasions where we need to temporarily suspend parts of the platform for reasons such as scheduled maintenance, urgent security patches, hardware or software upgrades, or server migration. While we strive to inform users in advance and minimise disruption, we do not guarantee prior notice in every case.

Permanent Discontinuation:

In rare but possible circumstances—including, but not limited to, business closure, acquisition, legal constraints, financial limitations, or strategic decisions—StackBlink Private Limited may decide to permanently shut down the Stackblink platform or any of its services. We reserve the right to do so without prior notice or explanation.

You agree and acknowledge that:

• We are not obligated to continue offering any specific service or feature.
• We shall not be held liable for any losses, data unavailability, business interruption, or inconvenience that results from modification, suspension, or discontinuation of the platform.
• You are solely responsible for regularly backing up your data and making arrangements for continuity in case of service changes or closure.

By using Stackblink, you accept that our platform and services may evolve, change, or cease entirely, and that your continued use of the platform implies your agreement to such terms.

18. Intellectual Property Rights

All intellectual property rights related to the Stackblink platform, its underlying technologies, features, designs, content, branding, and associated assets are the exclusive property of Stackblink Private Limited.

By accessing and using Stackblink, you acknowledge and agree to the following terms regarding ownership and usage of intellectual property.

Ownership:

The entire platform—including but not limited to the user interface (UI), backend infrastructure, website layouts, logos, graphics, icons, software code, content, product names, and service names—is either developed solely by us or legally licensed to us. This intellectual property is protected under applicable Indian laws, including copyright, trademark, and design laws.

You, as a user or customer, are not granted any ownership rights or claims over the platform or any of its components—whether you are using the services for free or through a paid plan.

Your Content and Licence to Us:

You retain ownership of the content you upload, publish, or host through your account on Stackblink. However, by using our platform, you grant us a non-exclusive, royalty-free, global licence to store, reproduce, display, and distribute such content solely for the purpose of providing you with our services.

You confirm that you have all necessary rights, permissions, and licences to use and publish the content you upload. We are not liable for any third-party copyright infringement issues related to the content hosted through your account.

Restrictions:

• Reproducing, copying, modifying, reverse-engineering, decompiling, or extracting any part of our platform’s source code, design, or interface;
• Using our trademarks, logos, or service marks without prior written permission;
• Creating derivative works based on Stackblink or using our platform to build a competing service;
• Claiming ownership or suggesting any association with our IP for your own business advantage.

Violation and Action:

Any misuse or unauthorised use of our intellectual property may result in legal action, including civil or criminal proceedings as per Indian laws. We reserve the right to terminate your account immediately if any violation is detected.

We take intellectual property rights very seriously and expect all users to respect our proprietary work as much as they would protect their own.

19. Confidentiality

At Stackblink Private Limited, we treat confidentiality as a matter of utmost seriousness. During the course of your engagement with the Stackblink platform—whether as an individual, company, or institutional user—you may come across sensitive information related to our platform, business operations, strategies, system architecture, or internal policies. Likewise, we may be exposed to certain confidential information that belongs to you. This section outlines the mutual responsibilities around such information.

What Constitutes Confidential Information:

• Technical data, software architecture, source code, product designs, system configurations, and business workflows;
• Marketing strategies, revenue models, customer lists, business contacts, or internal reports;
• Communications between you and our support or development team;
• Any non-public information explicitly marked as confidential or reasonably understood to be confidential due to its nature.

Our Commitment to Protecting Your Confidential Data:

We commit to not disclose, reproduce, or misuse any confidential information you share with us, unless:

• You provide explicit written consent;
• Disclosure is required by law or by a government authority;
• It is necessary for technical troubleshooting or support-related intervention, which will always be handled under strict access control.

Your confidential data will never be used for promotional or competitive purposes.

Your Commitment to Our Confidentiality:

• You agree not to share, disclose, publish, or redistribute any non-public details about the Stackblink platform or Stackblink Private Limited without written permission;
• Reverse engineer, copy, or attempt to replicate the internal workings of our systems, services, or code;
• Share login credentials or internal support responses with third parties.

Exceptions:

• Becomes publicly available through no breach of this agreement;
• Was lawfully known to the recipient prior to disclosure;
• Is independently developed without reference to the confidential material;
• Is disclosed under legal compulsion or regulatory demand.

Breach and Consequences:

• Immediate termination of your access to our platform and services;
• Civil or criminal legal proceedings as permitted under Indian law;
• Claim for damages suffered due to such breach.

Maintaining mutual confidentiality helps both parties protect their competitive advantage, trust, and long-term interests.

20. Limitation of Liability

Stackblink Private Limited aims to provide a reliable and secure platform through Stackblink; however, by using our services, you understand and agree to the limitations of our liability as set forth below.

No Liability for Indirect or Consequential Losses:

Under no circumstances shall Stackblink Private Limited, its directors, employees, agents, or affiliates be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Stackblink. This includes, but is not limited to:

• Loss of profits, revenue, or business opportunities;
• Loss of data or goodwill;
• Interruption of business or downtime costs;
• Any damages arising from third-party claims.

Maximum Liability Cap:

Our total aggregate liability for any direct damages arising from your use of the Stackblink platform or services shall be limited to the amount you have paid us in the preceding twelve (12) months. If you are using free services, this liability shall be zero.

No Guarantee of Service Continuity or Data Security:

You acknowledge that:

• While we make reasonable efforts to maintain uptime and security, the platform is provided “as is” and “as available” without guarantees;
• We do not guarantee uninterrupted access or error-free operation of the platform;
• Data loss due to server crashes, outages, or technical failures is possible, and we are not responsible for any such loss.

Limitation in Cases of Force Majeure:

Stackblink Private Limited will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, pandemics, government actions, or internet outages.

Your Responsibility:

It is your sole responsibility to:

• Regularly back up your data and maintain copies independently;
• Implement necessary safeguards on your side to protect your information;
• Use the platform in accordance with the terms and applicable laws.

By using Stackblink, you expressly waive any claims against Stackblink Private Limited beyond the limits set out here.

21. Disclaimer of Warranties

Stackblink Private Limited provides the Stackblink platform and its services on an “as is” and “as available” basis. While we strive to offer a high-quality, secure, and reliable platform, we expressly disclaim all warranties and representations, whether express, implied, statutory, or otherwise, to the fullest extent permitted by law.

No Express or Implied Warranty:

We do not warrant that:

• The services will meet your specific requirements or expectations;
• The platform will operate uninterrupted, error-free, or without delays;
• Any defects or errors will be corrected;
• The platform is free of viruses, malware, or other harmful components;
• Information or content provided through the platform is accurate, complete, or reliable.

Implied Warranties and Conditions:

All implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement, are hereby disclaimed.

Third-Party Services and Content:

Stackblink may integrate or link to third-party services or content. We do not endorse or guarantee the accuracy, reliability, or legality of such third-party offerings, and you use them at your own risk.

Your Use at Your Own Risk:

You acknowledge that your use of Stackblink and its services is entirely at your own risk. You are responsible for assessing the suitability and security of the platform for your needs.

By continuing to use Stackblink, you agree that Stackblink Private Limited shall not be held liable for any damages or losses arising from reliance on the platform or from any interruption, delay, or failure of the services.

22. Indemnification

You agree to indemnify, defend, and hold harmless Stackblink Private Limited, its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of or in connection with:

• Your use or misuse of the Stackblink platform and services;
• Your breach or violation of any of these Terms and Conditions;
• Your violation of any applicable laws, regulations, or third-party rights, including intellectual property rights;
• Any content or materials you upload, post, or share through the platform;
• Any claim that your use of the platform caused harm or damage to a third party.

Your Responsibility:

You acknowledge and agree that you are solely responsible for your conduct and activities while using Stackblink. You agree to cooperate fully in the defence of any claim or action and provide us with all necessary information and assistance.

Our Rights:

Stackblink Private Limited reserves the right to assume the exclusive defence and control of any matter subject to indemnification by you. In such cases, you agree to cooperate with our defence efforts and bear all related costs.

Limitation:

This indemnification obligation will survive the termination or suspension of your account or use of the services.

23. Force Majeure

Stackblink Private Limited shall not be held liable or responsible for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is caused by events beyond our reasonable control. These events, commonly referred to as “Force Majeure,” include but are not limited to:

• Natural disasters such as floods, earthquakes, storms, fires, or other acts of God;
• Pandemics, epidemics, or public health emergencies;
• Acts, orders, or restrictions imposed by any government, regulatory authority, or law enforcement agency;
• War, terrorism, civil unrest, strikes, lockouts, or labour disputes;
• Interruptions or failures of internet service providers, power supplies, or other essential utilities;
• Cyber-attacks, hacking incidents, or other security breaches beyond our control;
• Any other unforeseeable events or circumstances beyond our reasonable control.

Effect of Force Majeure:

In the event of such Force Majeure, Stackblink Private Limited shall be excused from performance of its obligations for the duration of the event. We will make reasonable efforts to notify you of the occurrence and expected duration of the disruption.

Your Understanding and Cooperation:

You acknowledge that these events are unpredictable and agree that we shall not be held liable for any loss, damage, or inconvenience arising out of such Force Majeure circumstances. You also agree to cooperate and understand any delays or interruptions caused by these events.

24. Dispute Resolution

At Stackblink Private Limited, we believe in resolving disagreements amicably and efficiently to maintain a healthy relationship with our users. In the event of any dispute arising out of or relating to your use of the Stackblink platform or these Terms and Conditions, the following process will apply:

Informal Resolution:

You are encouraged to first contact our support team at support@Stackblink.com to discuss and resolve the issue informally. We will make all reasonable efforts to address and resolve your concerns in a timely and fair manner.

Mediation:

If informal resolution does not resolve the dispute within a reasonable time, both parties agree to attempt to resolve the dispute through mediation by an independent and mutually agreed-upon mediator before resorting to any formal legal proceedings. The costs of mediation shall be shared equally, unless otherwise agreed.

Arbitration:

Should mediation fail to bring a satisfactory resolution, any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions, or the breach, termination, or invalidity thereof, shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration proceedings will be conducted in English, and the venue will be mutually agreed upon by the parties.

Jurisdiction and Governing Law:

These Terms and Conditions are governed by the laws of India. While we have included arbitration as the primary dispute resolution mechanism, if any court proceedings become necessary, they will be conducted exclusively in the courts of Bengaluru, Karnataka, India.

Continued Use:

You agree that during the dispute resolution process, you will continue to abide by these Terms and Conditions and use the platform responsibly.

25. Amendments to Terms

Stackblink Private Limited reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Such amendments may be necessary to comply with legal requirements, improve our services, or reflect changes in business practices.

Notification of Changes:

While we may notify you of significant changes through email or platform announcements, it remains your responsibility to review the Terms and Conditions regularly to stay informed about any updates. Continued use of the Stackblink platform after such amendments constitutes your acceptance of the updated Terms.

Effect of Changes:

Amendments will take effect immediately upon posting on our website or platform unless otherwise specified. If you do not agree with the amended Terms and Conditions, you must discontinue your use of the services and close your account.

Your Rights:

You have the right to refuse any changes by ceasing to use our services. We encourage you to periodically check this page to stay aware of your rights and obligations.

Commitment to Transparency:

We are committed to maintaining transparency and fairness in our dealings. If you have questions or concerns about any changes to the Terms and Conditions, please contact us promptly at support@Stackblink.com.

26. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms and Conditions, our services, or any other related matter, please do not hesitate to reach out to us. At Stackblink Private Limited, we are committed to providing prompt and helpful support to all our users.

How to Contact Us:

You can contact our dedicated support team by sending an email to: support@Stackblink.com

We strive to respond to all queries as quickly as possible during our business hours. Please provide clear and detailed information in your message so we can assist you effectively.

Feedback and Suggestions:

We also welcome your valuable feedback and suggestions on how we can improve our services and platform. Your input helps us serve you better.